DEAC Standard X
📋 Academic Policies
NC EL Staging Pilot — Name Century LLC | California ARD License #315124
Quality standards aligned with DEAC 18th Edition (2025) — Standards I, IV, VII, VIII, IX, XII
Policy Documents
All academic policies are published and freely accessible to enrolled students, prospective students, and the public as required by DEAC Accreditation Standards.
📊
Grading Policy
Scoring, pass thresholds, attempts, marking system
DEAC Standard IV.F
📈
Academic Progress (SAP)
70% minimum, progress monitoring, at-risk procedures
DEAC Standard IV.E
💰
Refund Policy
Cancellation and refund schedule, procedures
DEAC Standard VIII.B
📣
Complaint Policy
How to file, resolution timeline, appeal rights
DEAC Standard IV.J
⚖️
Student Rights
FERPA, privacy rights, non-discrimination, appeals
DEAC Standards XII.B, XII.C
🔒
Privacy Policy
Data collection, FERPA compliance, data protection
DEAC Standard IV.H
🎯
Mission Statement
Institutional purpose, identity, commitment to quality
DEAC Standards I.A, I.B
📞
Contact & Support
Inquiry methods, response times, advisor access
DEAC Standard IV.B
Quick Reference — Academic Standards
| Policy | Standard | Effective |
|---|---|---|
| Minimum passing score: 70% per lesson quiz | DEAC IV.F | Current enrollment |
| Maximum quiz attempts: 2 per lesson (best score saved) | DEAC III.H, III.I | Current enrollment |
| SAP minimum: 70% cumulative average | DEAC IV.E | Current enrollment |
| Certificate issued at ≥70% cumulative average | DEAC IX.A, IX.B | Current enrollment |
| Instructor response: within 2 business days | DEAC IV.B | Current enrollment |
| Complaint resolution: within 10 business days | DEAC IV.J | Current enrollment |
| Student records retained: permanently (digital) | DEAC IV.G, IX.A | Ongoing |
| Complaint records retained: minimum 5 years | DEAC IV.J.5 | Ongoing |
ℹ️ Questions about academic policies?
Contact us at admin@namecentury.com or
.
We respond to all inquiries within 2 business days.